FREQUENTLY ASKED QUESTIONS
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We provide commercial and residential cleaning services, with a strong focus on offices, apartment buildings, retail spaces, short-term rentals, and managed properties. Our services include recurring maintenance cleaning, move-in/move-out cleanings, Airbnb turnovers, post-construction cleanups, and customized commercial cleaning plans.
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Yes. We work with businesses and property managers to provide ongoing janitorial and commercial cleaning services. This includes scheduled cleanings, common area maintenance, restrooms, break rooms, offices, and high-traffic areas. Each plan is built around your building’s needs and schedule.
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Yes. His & Hers Cleaners is fully licensed and insured. This protects your property and ensures you’re working with a professional, compliant cleaning company.
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Our teams are trained to follow clear, checklist-based cleaning standards. This helps ensure consistency, accountability, and reliable results across every visit. For commercial spaces, teams are trained to work efficiently and professionally in active business environments.
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Yes. We provide all necessary cleaning supplies and professional-grade equipment. If you prefer eco-friendly products or have specific product requirements for your facility, we can accommodate that upon request.
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For commercial services, we start with a quick walkthrough or consultation to understand your space, frequency needs, and expectations. After that, we provide a customized quote with clear pricing and scope of work.
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Standard cleaning covers routine maintenance such as floors, surfaces, restrooms, and trash removal. Deep cleaning focuses on areas that need extra attention, like built-up grime, detailed wiping, and neglected areas. Deep cleaning is often recommended for first-time service or periodic resets.
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Yes. We offer flexible scheduling, including early mornings, evenings, and weekends, to avoid disrupting your staff, tenants, or customers.
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We require at least 24 hours’ notice for cancellations or schedule changes. Late cancellations or no-shows may be subject to a fee.
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If you notice an issue, contact us within 24 hours of service. We’ll review the concern and arrange a correction if needed. Our goal is consistent, reliable service.
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We work with all types of businesses such as offices, apartment complexes, property managers, retail spaces, gyms, studious, medical offices (non-clinical areas), and short-term rental properties. Whether you manage one location or multiple, we can build a plan that fits.
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We focus on structure, consistency, and clear expectations. Our checklist-based approach, reliable teams, and responsive communication make us a strong partner for businesses and property managers who want dependable cleaning without constant follow-up.